Terms of service

Welcome to Casa Vaas Store. By using our website or purchasing from us, you agree to these Terms & Conditions along with our Privacy Policy and Return & Refund Policy. Please read them carefully before placing any order.

1. Eligibility & Account

You must be at least 18 years old to shop with us.
You agree to provide accurate and up-to-date information (name, address, contact, payment details).
You are responsible for maintaining the confidentiality of your account.

2. Products

We specialize in bedsheets and home textile products.
We make every effort to display products accurately, but slight variations in color or texture may occur due to photography and screen settings.
Product details, prices, and availability are subject to change without prior notice.

3. Orders

Placing an order confirms your intent to purchase.
Orders are confirmed only after successful payment.
We reserve the right to cancel or refuse any order. If cancelled after payment, you will receive a full refund.
Please review your order before checkout. Cancellation may not be possible once an order is processed.

4. Pricing & Payment

All prices are listed in Indian Rupees (INR) and include applicable GST.
Shipping charges (if any) will be displayed at checkout.
Payments can be made through UPI, debit/credit cards, net banking, wallets, or other available methods.
You authorize us to collect payment through your selected method at the time of order.

5. Shipping & Delivery

We deliver across India using trusted courier partners.
Estimated delivery time is 3–7 business days depending on location.
Delivery timelines are indicative and may vary due to courier delays, strikes, holidays, or unforeseen circumstances.
Once shipped, you will receive tracking details via email/SMS.
Risk of loss passes to you upon courier handover.

6. Return & Refund Policy

We offer a 7-day return policy.
Bedsheets must be unused, unwashed, in original condition with tags and packaging intact.
To request a return, email us at hello@casavaas.com within 7 days of delivery.
Once approved, you will receive instructions for return. Items returned without approval will not be accepted.
Refunds will be processed within 7–10 business days of receiving and inspecting the return.

7. Intellectual Property

All website content (designs, images, logos, text, product descriptions) is owned by Casa Vaas Store and protected under Indian copyright and trademark laws. Unauthorised use is prohibited.

8. Prohibited Use

You agree not to:

Use our site for fraudulent or illegal purposes.
Copy or resell our products without permission.
Interfere with the operation or security of the website.

9. Limitation of Liability

While we ensure quality and reliability, Casa Vaas Store is not liable for indirect or consequential losses, courier delays, or customer misuse of products. Our maximum liability is limited to the value of your order.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

11. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page, and your continued use of our website implies acceptance of revised Terms.

12. Contact Us

For any questions, please reach out:

Casa Vaas Store
Email: hello@casavaas.com
Address: Office No. 209, 1st Floor, Cycle Market, Jhandewalan, Phase 1, New Delhi - 110055, India.
Phone: +91 11 4412 6598
GSTIN: 07AAYFD1570E1ZA